Reference

What Our Privacy Policy Covers

Your account details, wallet records and device data sit under a policy we keep short and readable — one page, no buried clauses.

Data requests from your accountHashed passwords onlyCookies for sessions and languageRetention tied to local rules
88xo What Our Privacy Policy Covers
ASK ABOUT DATA

Contact Us About Your Data

If you want to know what we hold, ask from inside your account — that is the only route where we can confirm it is really you. Use the help icon on your account screen or the support chat, quote the mobile number registered to your wallet, and say what you need: a copy, a correction, or a deletion request. We keep the whole exchange on one thread so nothing gets lost between messages, and if your question is about a single transfer, the payment reference from your history is the fastest way in.

Team online

Data Request From Your Account

Log in, open the help icon and pick the data request option. Tell us the wallet number you registered with and the change you want, and the case stays on one thread until it closes.

Support Chat

Chat reaches our Bangladesh support team, who can pull up your account activity and explain what a record shows. Ask them to walk you through the entry before you request a correction.

Payment Reference Lookup

References from bKash, Nagad or Rocket sit in your account history. Send that reference in your message so we can match the transfer and keep your wallet details out of open email threads.

HOW WE PROTECT IT

How We Handle and Protect It

Security on this side is boring on purpose. Your password is stored hashed, and a login from a new phone needs the one-time code sent to your registered number before the session opens. Cookies do the small jobs — keeping you signed in and remembering your language — not the tracking kind that follow you across other sites. Retention is capped: payment records stay while your account is open and for the period local rules require afterwards, then they go. Ask us to correct or remove what we can remove, and we will say plainly when a record has to stay.

Cookies We Set

Two kinds only: the cookie that keeps your session alive after login, and the one that stores your language choice. Clearing them signs you out, and that is the whole effect.

Login and Device Checks

A fresh device or browser triggers a one-time code to your registered mobile number. Until that code is entered the new session stays shut, so a stolen password alone cannot open your wallet.

How Long Records Stay

Your activity screen shows the entries we hold. After an account closes, payment records stay only for the period local rules require and are then deleted; game-session logs clear earlier.

Changing or Removing Data

Write from the account or message support with the mobile number on file. We action corrections quickly, and for anything a retention rule blocks we name the rule instead of quietly refusing.

Privacy Questions, Answered Simply

Most of what people ask us about privacy comes down to four things: what we hold, who sees it, how long it stays, and how to get it changed. The answers below cover those in plain words. If your question is about one transfer rather than the policy in general, quote the bKash, Nagad or Rocket reference and we can look at the exact record instead of talking around it.

Your mobile number, the name that matches your wallet, and a password we store hashed. After that, deposit references, game sessions and device details from your logins — nothing you would not expect on a statement.

Only with the payment operator clearing that transfer, and with a game provider where a session on their table needs it. We do not sell your wallet details, and we do not pass them to advertisers.

Yes. Open the help icon inside your account and choose the data request option. We confirm it is you through your registered number, then send the record on the same thread.

Game-session logs clear early. Payment entries stay for the period local rules on financial records require, then they are deleted. We tell you which rule applies if anything has to sit longer.

Two only: the one that holds your session after login and the one that remembers your language. Clear them and you get signed out — there is no separate tracking cookie running behind the page.

Message support with the mobile number on file and say exactly which field is wrong. Name and wallet mismatches we fix after a quick check; anything tied to a payment record needs the reference quoted.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.